All personal details you submit to this website will remain private except where it is necessary to provide them to a third party for the purposes of a mortgage or protection application. Stephen Thatcher complies with and is registered under the Data Protection laws in the United Kingdom. I take all reasonable care to prevent any unauthorised access to and use of your personal data.

Whilst any personal details that I use to provide or promote my products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes, on occasion your details may be shared with Stephen Thatcher’s approved contractors or agents, in order to inform you about relevant products and services offered by Stephen Thatcher.

If you do not want to be kept informed by email, please contact me.

As your mortgage broker, I reserve the right to discuss your personal circumstances with any lender, in order to determine the most appropriate product for your needs. Your lender may undertake credit enquiries upon receipt of your mortgage application. They may also supply information to a Credit Reference Agency regarding the way your account is managed.

Cookie Policy

At Stephen Thatcher and all of its affiliates (hereinafter referred to as “Stephen Thatcher”, “I” or “me”) I aim to protect the privacy of every current, former and prospective client as far as possible. This Privacy and Cookies Policy (the “Policy”) describes the type of personal information I may collect, the purposes for which I use the information, the circumstances in which I may share the information and the steps I take to safeguard the information to protect your privacy.

The personal information I collect and how I use it

I may collect information about you and use it in the following ways:

  •         I may collect personal information about you from applications or forms you may complete, agreements you enter into with me or in the course of your establishing or maintaining a client relationship with me regarding a product including your name, postal and email address, debit card details, ongoing statements and other related information. This is to allow me to complete your transaction and also to provide confirmation of the transaction to you.
  • I also use cookies (see paragraph 5 below for further details).
  • When you browse the website I will store information as to how you use the website in order to improve the quality of service provided to you. For example, it will allow me to decide the most appropriate site layout and navigation.
  • I may collect information concerning the attachments you open with newsletters that are sent to you electronically.
  • I also use the information I collect in order to inform you about changes to the website and, subject to any applicable local laws, other information that I think may be of interest and/or useful to you including our products and services.

Of course, you are not required to supply any of the personal information that I may request. However, failure to do so may result in me not being able to provide services offered by Stephen Thatcher to you.

Who I disclose the personal information to

Stephen Thatcher does not disclose your personal information to third parties, except as described in this Policy.

Third party disclosures may include sharing such information with non-affiliated companies who perform support services on our behalf including those that provide professional, legal or accounting advice to Stephen Thatcher. These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of such information to the extent they receive it, and to use your personal information only in the course of providing such services and only for the purposes that Stephen Thatcher dictates.

These non-affiliated companies, however, may be based in countries where privacy laws do not exist or provide less protection than the laws in the EU.

I may also disclose your personal information to fulfil your instructions or pursuant to your express consent.

Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, when responding to proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.

Accessing and updating your personal information

You have the right to access your personal information to check whether it is accurate and up-to-date and should contact me at steve@stephenthatcher.co.uk if you wish to do so.

Timely processing of the information

I will retain your personal information in accordance with applicable laws for so long as it is needed.

 

Personal information and marketing purposes

If you want Stephen Thatcher to not use or cease using your personal information for marketing purposes, please contact me at steve@stephenthatcher.co.uk

Changes to the Policy

Please be aware that this policy may be updated at any time. As such, please ensure that you regularly read the latest version of this page.

Questions

If you have any questions or complaints relating to the Policy or how I use the personal information I have about you, please contact me at steve@stephenthatcher.co.uk and I will endeavour to respond to you promptly.

  1. Glossary

A cookie is information that a web server stores on your hard disk so that it allows a web site to store your preferences on your machine and later retrieve it.

An IP address is a 32-binary digit number that identifies each sender or receiver of information that is sent in packets across the Internet.

A session is a series of interactions between two communication end points that occur during the span of a single connection and is related to a particular session number.